Time-sensitive Express Courier A faster option for urgent documents and parcels. Estimated transit depends on destination and customs. Get a quote
Cost-conscious Economy Courier A more economical choice for non-urgent shipments, with a longer estimated transit time. Get a quote
Convenience Door-to-Door Delivery Pickup from your address and delivery to the recipient, handled from start to finish. Get a quote
Personal & online orders International Parcel Delivery Delivery for gifts, personal items and e-commerce orders to supported destinations. Get a quote
Papers & certificates International Document Courier Trackable delivery for business documents, certificates and personal paperwork. Get a quote
Individuals & families Sending personal parcels, gifts and documents to relatives, friends or contacts abroad.
Students & workers abroad Sending paperwork, certificates and small personal items to a study or work destination.
E-commerce sellers Shipping individual customer orders internationally from Bangladesh, where the item and destination are permitted.
SMEs & small businesses Sending samples, small batches and business documents to overseas buyers and partners.
Exporters & buying houses Courier movement of samples and paperwork that supports a larger export relationship.
Corporate customers Sending contracts, certificates and small parcels for business operations abroad.
Included Pickup coordination where available Shipment processing & dispatch International transit Tracking number at booking Destination delivery Customer support by phone, WhatsApp & email
Available separately Packaging service Cargo insurance Special handling for fragile items Customs-related documentation assistance
Not available Same-day international delivery Guaranteed customs clearance Guaranteed delivery dates Transport of prohibited items
Documents Business documents Personal paperwork Certificates and academic records Other permitted paper documents
Parcels Personal parcels Gifts and small household items Permitted e-commerce orders Product samples where allowed
Commercial Cargo Small commercial shipments Sample batches for buyers Business parcels with invoice Larger volumes are better handled by Air or Sea Freight
Destination & service Express and Economy have different estimated transit windows. Remote destinations can take longer than major cities on the same route.
Shipment characteristics Weight, dimensions, contents and the accuracy of declared information can affect handling time.
Customs processing Destination customs may need additional information, which can extend the timeline independent of the carrier.
Pickup, delivery & holidays Pickup time, delivery location, weekends, public holidays and peak periods can all shift the delivery date.
Origin & destination Route, country and sometimes city or postal code affect the rate and the transit.
Actual & volumetric weight The chargeable weight is usually the higher of actual and volumetric weight, according to the applicable rules.
Dimensions & quantity Bulky parcels can cost more than their weight suggests. Number of pieces can also affect the price.
Service level Express, Economy and Door-to-Door are priced differently because their handling and speed differ.
Packaging & special handling Special packaging, fragile handling or extra services are usually charged separately.
Customs, duties & taxes Duties and import taxes depend on the destination, product and value, and are usually separate from shipping charges.
Personal shipments Sender name, phone and address Receiver name, phone and full address Description of contents Declared value ID where required
Commercial shipments Commercial invoice Packing list Product details and/or HS code where applicable Export documentation Destination-specific certificates where required
What customs may require Customs processing, duties and taxes, accurate documentation, product restrictions and destination regulations. The exact requirement depends on the goods and the country.
Where to check further Where appropriate, use the country guide for country rules, the restricted items page for product-level guidance, and the customs guide for general concepts. Country regulations Customs guide Restricted items
Prohibited items Items JP Express cannot accept. Examples include illegal drugs, weapons, counterfeit goods and certain hazardous materials.
Restricted items Items that may need conditions, documents or approval — such as batteries, liquids, medicines, food and high-value goods.
Destination-specific Eligibility can change by destination. A legally accepted item in one country may be restricted in another.
Packaging expectations Use a strong, correctly sized outer box Cushion fragile items on all sides Seal liquids in leak-proof bags Write the full recipient address clearly Mark fragile items where needed Show weight and dimensions accurately on the parcel
Extra handling Fragile, high-value or unusually shaped items may benefit from extra protection or cargo insurance. Label dimensions and weight accurately so we can confirm the right handling. Packaging guide Packaging service
Tracking Every international courier booking receives a tracking number. Use it to check the shipment status and history through origin processing, international transit, customs and delivery. Tracking number Track
Pickup & booking Pickup availability depends on your area in Bangladesh. Share your location when you request a quote and we will confirm the pickup options and any applicable charge. Sender name, phone and pickup address Receiver name, phone and full address Contents, weight and dimensions Preferred pickup date or time Book a Pickup Book a Shipment Contact us
Door-to-door options Pickup and delivery options that reduce the number of handoffs for personal and business senders.
Destination coverage Support for major personal and business destinations across North America, Europe, the Middle East and Asia-Pacific, subject to current service availability.
Shipment tracking Tracking number and status updates through origin, transit, customs and delivery stages.
Customer support Phone, WhatsApp and email access for shipment questions, including support with destination requirements.
Documentation guidance Practical guidance on the documents personal and commercial courier shipments usually require.
Express & economy flexibility Two speed levels plus door-to-door handling so the service can match urgency and budget.
Dhaka office House B-125 (Ground Floor), Road 21, Mohakhali DOHS, Dhaka 1206, Bangladesh. Get directions & contact
Tracking at booking Every courier booking gets a tracking number you can check online. Track a shipment
“Documents reached safely” “I sent academic documents to the UK through JP Express and the tracking updates were clear from pickup to delivery.” — Personal customer, Dhaka · Document courier · UK
“Good support for my samples” “The team helped me understand what the buyer needed at the destination before I booked the sample parcel.” — SME seller, Chattogram · Sample parcel
“Simple pickup coordination” “Pickup was arranged from my address and I could forward the tracking number to my family overseas.” — Personal customer, Sylhet · Door-to-door pickup