ACCOUNT OPENTING TERMS AND CONDITION
Welcome to JP Express:
We're delighted to have you join JP Express, your trusted global courier service in Bangladesh. These Terms of Use serve as your guide to using our services effectively and responsibly, ensuring a smooth and reliable experience when using our website, www.jpex.com.bd, our mobile apps, tracking system, and more (collectively referred to as the "Applications"). These terms are designed to protect your interests and ours.
Agreeing to the Terms:
Before you dive into the world of express deliveries with us, we kindly request you to read and understand these terms. By using our Applications, you agree to comply with the rules and guidelines outlined here. Please be aware that these terms may undergo changes from time to time, so it's crucial to stay informed. Your continued use of the Applications signifies your acceptance of any updates we make. We grant you a limited, non-exclusive, non-transferable license to access and use our services, on the condition that you adhere to these terms.
Creating Your Account:
To make the most of your JP Express experience, you'll need to create an account. During the registration process, please provide accurate and up-to-date information, including your Name, Company, Email, Birthday, Recent Photo, NID Card Number, Location, Social Media Link, Contact Number, and WhatsApp Number.
Who Can Use JP Express:
To ensure the safety and responsibility of all users, you must be at least 18 years old and capable of understanding and agreeing to these terms to use our services.
Respecting Our Content:
Our website and Applications contain valuable content, and we hold all rights to it. You must not copy, distribute, or use our content for any purpose other than personal, non-commercial use without obtaining explicit permission from JP Express.
Responsible Use:
We encourage you to maintain a respectful and responsible approach while using our Applications. Unauthorized access to data or accounts is prohibited, and sending viruses or spam is not tolerated. Our aim is to simplify your experience, so let's work together to keep it that way.
Protecting JP Express:
If your actions lead to legal issues or cause harm to JP Express, you'll be responsible for resolving the situation. Our priority is trust and safety.
Straight Talk - No Guarantees:
We provide information and services "as is." While we strive for excellence, we cannot guarantee perfection. Please exercise your best judgment and discretion.
Communication with Us:
We will communicate with you through email or by posting updates on our website to keep you well-informed and engaged in the process.
Your Comments and Feedback:
Your feedback and suggestions are highly valued. Any submissions you make become the property of JP Express, and we reserve the right to use them as we see fit.
When Things Go Wrong:
If, unfortunately, things do go wrong, please understand that we cannot be held responsible for any damage to your computer or loss of data. Responsibility is a core value for us.
Ending Our Relationship:
We hope it never comes to this, but if you ever wish to discontinue your association with JP Express, you have the liberty to do so. Similarly, we may decide to discontinue our services or terminate your access if it is deemed necessary.
Legal Stuff:
In the event of legal disputes, we will follow the laws of Bangladesh to reach an equitable resolution. As a global courier service based in Bangladesh, this ensures fair and consistent legal practices.
Breaking the Rules:
Should you fail to comply with these terms, we may provide you with a warning or, in more serious cases, terminate our agreement. Our intent is to maintain a harmonious and rule-abiding community.
Watch Out for Frauds:
To report any delivery-related issues, please only use our official website. Be vigilant of individuals impersonating JP Express employees and requesting extra payments. We want to emphasize that we will never engage in such practices.
Return Shipments:
It is essential to note that you are responsible for covering the costs of return shipments from the outbound location. In the event that a parcel returns to Bangladesh, additional charges may be applicable. We strongly recommend discussing this with the recipient before sending the parcel.
We have designed these "JP Express Terms of Use" to simplify and safeguard your experience with us. We are excited to have you on board and look forward to serving you with trust, transparency, and efficiency. Welcome to JP Express!
JP Express Traveler's Agreement - Terms and Conditions
1. Parcel Handling and Responsibility:
Travelers engaging in parcel transportation on behalf of JP Express are responsible for handling parcels with the utmost care and ensuring the security of the contents.
2. Safety Guidelines:
Travelers must adhere to safety guidelines provided by JP Express for handling parcels during travel, including proper packaging, secure storage, and precautions against damage.
3. Inspection and Verification:
Prior to accepting parcels, travelers are required to inspect and verify the condition of each item. Any discrepancies or damages must be reported to JP Express immediately.
4. Liability for Damage or Loss:
Travelers accept full liability for any damage or loss incurred to parcels during transit. In the event of damage or loss, travelers are obligated to compensate JP Express for the full value of the affected items.
5. Compensation Calculation:
Compensation for damaged or lost items will be calculated based on the declared value of the parcel. Travelers are required to provide accurate information for proper valuation.
6. Reporting Incidents:
Travelers must promptly report any incidents of damage, loss, or tampering with parcels to JP Express. Failure to report such incidents in a timely manner may result in penalties.
7. Compliance with Customs Regulations:
Travelers are responsible for complying with customs regulations of both the departure and destination countries. Any fines or penalties incurred due to non-compliance will be the responsibility of the traveler.
8. Proper Documentation:
Travelers are required to maintain accurate and complete documentation for each parcel, including shipping labels, customs forms, and any other relevant paperwork provided by JP Express.
9. Security Measures:
Travelers must implement adequate security measures to safeguard parcels against theft or unauthorized access during their journey.
10. Parcel Tracking:
Travelers are encouraged to utilize JP Express tracking services to monitor the status of parcels in real time. This aids in maintaining transparency and ensuring timely delivery.
11. Insurance Coverage:
JP Express highly recommends that travelers obtain insurance coverage for parcels they transport. Travelers should discuss insurance options with JP Express representatives for enhanced protection.
12. Termination of Agreement:
Non-compliance with these terms and conditions may result in the termination of the agreement between the traveler and JP Express. Any ongoing compensation claims will remain the responsibility of the traveler.
By engaging in parcel transportation on behalf of JP Express, travelers acknowledge and agree to adhere to these terms and conditions. This agreement ensures a secure and reliable courier service for both JP Express and its valued customers.