Claims and Complaints Procedures Sheet:

This Information will be used to answer any enquires you may have and to provide you with information on our products and services that have been requested. All data sent to us in subject to our Privacy notice.

    Sender Information :

    Cause of Claim and Complain

    You are filling out this form because a

    Full Name

    Zip code

    City

    Country

    Mobile Number

    WhatsApp Number (if any)

    Email

    Sender Details

    Sender Address

    Receiver Information :

    Zip code

    City

    Country

    Phone Number

    WhatsApp Number (if any)

    Email

    What type of shipment?

    The purpose of sending/bringing the goods?

    Values of Goods

    Which branch was the Item posted at

    Date of posting

    Shipping Cost of Posting

    Parcel Tracking Number

    Date of delivery for item

    Describe the of the item

    To help us to investigate your claim please attaches any of the following: Invoice cum Packing list, Proof of Purchase Copy, Airway Bill Copy, Money Receipt, Warehouse Delivery receipt (Copy of front and back), Parcel Insurance receipt, Proof of damage. Proof of Missing is required for investigation purposes. *

    I declare that all the information is correct to the best of my knowledge.

    Signature with Date

     
     
     
     
     
     
     
     
     
     
     
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